I admit that I’ve always been a bit of a geek. At 12 I dismantled our new family TV to see how it worked, and, yes, I did have a few problems putting it back together! I still have an inquiring mind and believe it’s absolutely essential for anyone seeking to lead from the front in the online industry.
I have a strong background in strategic business and management having held managerial and executive positions in the online industry for over 20 years.
August 2025 Feature Release
New 360 Commerce Features Designed to Grow Your Business
We’ve added powerful new tools to the 360 Commerce platform - each one designed to make doing business easier, faster, and smarter for you and your customers.
Here’s how these tools can help boost your efficiency, impress your clients, and drive more sales.
- Multi Saved Carts
Customers can now create and manage multiple saved carts which are perfect for standing orders, bulk requests, or staged purchases. Whether your buyers are planning ahead or waiting on budget sign-off, this feature helps them shop on their own terms. - Cart Quote Requests
Buyers can submit quote requests directly from their cart. Once approved via your ERP, the quoted prices flow seamlessly back into the saved cart, ready for checkout. No back-and-forth, no double-handling, just fast, accurate quoting. - Stock Improvement
- Order In’ Visibility: Products with zero stock can now automatically show a label such as 'Lead times apply', a big win for special orders or made-to-order products.
- Alternative Products on Order History: When a product is out of stock, customers can now see suggested alternatives, helping them reorder faster and stay operational.
Ready to Take Your B2B Customer Experience to the Next Level?
These features aren’t just upgrades - they’re opportunities to win more customers, increase efficiency, and grow your bottom line.
About the author
Jason Platt