ERP Integration for B2B Ecommerce Customer Ordering Portals
Your ERP runs your business. 360 Commerce helps bring your customer ordering, account self-service and B2B workflows online.
360 Commerce integrates with leading ERP, accounting, inventory, CRM and business systems to connect online ordering with the data your customers and internal teams rely on every day. This includes pricing, stock, customer records, orders, invoices, credit notes, quotes, price lists, aged balances and other account information.
For wholesalers, distributors and manufacturers, this means your customer portal can do more than process online orders. It can reflect the way your business actually trades, with customer-specific pricing, ERP stock visibility, account dashboards, repeat ordering, quotes, approvals and workflow automation connected back to your core business systems.
Built Around ERP-Connected B2B Workflows
360 Commerce is designed for businesses where ERP data is central to the customer experience.
Rather than treating ecommerce as a separate website or standalone sales channel, 360 Commerce connects customer ordering to the systems that already manage your products, customers, pricing, stock and transactions. This helps reduce manual administration, improve data accuracy and give customers greater confidence when ordering online.
Connect the Data That Matters
360 Commerce can synchronise the key information your customers and teams need to work efficiently.
Depending on your ERP integration, this can include online orders, product data, product images, stock levels, customer-specific pricing, customer records, invoices, credit notes, aged balances, historic orders, approved quotes, courier tracking, price lists and branch stock.
This allows customers to access useful account and ordering information online, while helping your internal teams reduce phone calls, emails, re-keying and double handling.
Reduce Manual Order Entry and Errors
When online orders are connected directly to your ERP or accounting system, your team does not need to manually re-key every transaction.
360 Commerce can post online orders into the customer account in your ERP, helping reduce staff time, improve order accuracy and lower the risk of transaction errors. Information can also flow back from the ERP to the customer portal, so customers can see more accurate pricing, stock and account information when they order.
Support Customer-Specific Pricing and Stock Visibility
B2B customers often expect pricing, stock and ordering rules to reflect their account relationship.
360 Commerce can support customer-specific pricing, contract pricing, customer groups, stock visibility, branch stock, product availability rules and account-based ordering workflows. This helps your customer portal provide a more relevant buying experience than a standard ecommerce website.
Key ERP Systems We Work With
360 Commerce integrates with a range of ERP and accounting systems used by wholesalers, distributors and manufacturers across New Zealand and Australia.
NetSuite ERP
360 Commerce supports NetSuite-connected B2B customer portals, helping businesses bring customer-specific pricing, stock, product data, orders and account information online.
MYOB Acumatica
360 Commerce can integrate with MYOB Acumatica environments to support ERP-connected ordering, customer self-service, account visibility and B2B workflow automation.
Microsoft Dynamics 365 / Business Central
360 Commerce can support businesses using Microsoft Dynamics 365 and Business Central where customer ordering, ERP pricing, stock visibility and account workflows need to be brought online.
Odoo ERP Integration
360 Commerce can integrate with Odoo to support ERP-connected online ordering, product visibility, customer self-service and B2B workflows for wholesalers, distributors and manufacturers.
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