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ERP Integration for B2B Ecommerce Customer Ordering Portals

Your ERP runs your business. 360 Commerce helps bring your customer ordering, account self-service and B2B workflows online.

360 Commerce integrates with leading ERP, accounting, inventory, CRM and business systems to connect online ordering with the data your customers and internal teams rely on every day. This includes pricing, stock, customer records, orders, invoices, credit notes, quotes, price lists, aged balances and other account information.

For wholesalers, distributors and manufacturers, this means your customer portal can do more than process online orders. It can reflect the way your business actually trades, with customer-specific pricing, ERP stock visibility, account dashboards, repeat ordering, quotes, approvals and workflow automation connected back to your core business systems.

 

In the past, seamless system integration was restricted to large organisations with big budgets, due to the technology required and the costs involved. Technology has now evolved to the point where these sophisticated systems are available to smaller companies at affordable prices and this is no longer the case.

You can now leverage the benefits of seamless, automated integration.

The 360 Commerce platform picks up information such as sales orders and imports them directly into the customer (debtor) account in your ERP accounting system. This means that they will not need to be manually re-keyed. Information can also flow the other way. For example, data from the accounting system such as stock inventory numbers can feed through to the website. If there are two widgets in the warehouse then the website will display two widgets available for sale.

Benefits
  • Reduce Staff Costs
  • Real Time Data Conversion
  • Reduced Error Rates
  • Reduce Manual Data Entry
  • Eliminate Double Handling of Data
  • Free Up Key Staff
  • Display Actual Inventory Numbers

 

NetSuite ERP Integration Example
  • Online orders automatically posted as Sales Orders to NetSuite
  • Your sales department gets email order alert
  • Email alert if NetSuite rejects an order
  • Product data on the website automatically updated from NetSuite
  • Customers can see all product ordered - both online and offline

 

Mail Chimp and Campaign Monitor Integration Example
  • Newsletter signup form on every web page
  • Customer form details automatically posted to Mail Chimp or Campaign Monitor
  • Option to post details to a nominated list

Ready to Power Up Your Business?

Discover how 360 Commerce can transform your customer experience and drive your success.