360 Commerce for Finance Teams
360 Commerce combines ecommerce ordering, customer self-service, account visibility and ERP-connected workflows in one platform.
For finance teams, the value is not just online ordering. It is greater control over pricing, payments, account information, order data and customer workflows, all connected back to the ERP systems your business already relies on.
360 Commerce helps finance teams reduce manual administration, avoid transaction errors, manage payment controls and keep customer ordering aligned with the data already held in your ERP or accounting system. This gives customers a faster way to order and manage account-related tasks online, such as viewing invoices, aged balances and price lists.
Keep Pricing Accurate and Controlled
360 Commerce supports customer-specific pricing, contract pricing, price levels, quantity breaks and customer group rules, helping ensure customers see the correct pricing when they order online.
This reduces pricing disputes, manual checks and the need for your team to correct orders after they have been placed.
Give Customers Better Account Self-service
Customers can access key account information online, including previous orders, order status, invoices, credit notes, approved quotes, price lists and account balances where supported by your ERP integration.
This helps reduce routine account enquiries and gives customers a more convenient way to find the information they need without calling or emailing your team.
Manage Payment Options With More Flexibility
360 Commerce allows different payment methods and account rules to be applied to different customers, supporting the way B2B businesses actually trade.
Whether customers pay by credit card, bank transfer, on-account terms or other approved methods, your business can provide a better buying experience while maintaining finance control.
Support More Accurate Shipping and Fulfilment Charges
Advanced shipping rules can be configured around factors such as product size, quantity, delivery location, customer type and fulfilment requirements.
This helps your business apply more accurate freight and handling charges, reducing margin leakage and supporting a more transparent checkout experience.
Improve Transaction Visibility and Reduce Integration Risk
360 Commerce is designed to integrate directly with ERP and accounting systems, with transaction-level reporting and error visibility to help your team quickly understand what has happened if something needs attention.
This helps reduce finger-pointing between systems and gives finance and operations teams better visibility across online ordering workflows.
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