MYOB Acumatica B2B Ecommerce Integration for Wholesalers and Distributors
360 Commerce helps wholesalers, distributors and manufacturers connect MYOB Acumatica to a B2B customer ordering portal that supports online ordering, customer self-service and ERP-connected workflows.
MYOB Acumatica is used by growing businesses that need better control across financials, inventory, order management, operations and reporting. 360 Commerce helps extend that ERP investment into the customer experience, giving customers a faster way to order, reorder and access account information online.
For businesses using MYOB Acumatica or considering it as part of a wider digital transformation project, 360 Commerce provides a practical way to connect customer ordering with the ERP data and workflows your business already relies on.
Connect MYOB Acumatica to Customer Ordering
A B2B customer portal is most valuable when it reflects the way your business already trades.
360 Commerce can connect customer ordering to MYOB Acumatica product data, customer records, pricing, stock levels and order workflows. This helps ensure customers are ordering from information that is aligned with your ERP, rather than a separate ecommerce catalogue that needs to be maintained manually.
For wholesalers and distributors, this can help reduce double handling, improve order accuracy and make online ordering more useful for repeat customers.
Support Pricing, Stock and Product Visibility
MYOB Acumatica is often used to manage product, inventory and customer information across the business.
360 Commerce can use that information to support customer-specific pricing, product availability, stock visibility and account-based product access where required. Advanced product information, product images, PDF data sheets and search filter information can also be pulled into the customer portal where available.
This gives customers a better online buying experience while helping your team avoid maintaining the same product and pricing data in multiple systems.
Send Orders to MYOB and Support Repeat Ordering
360 Commerce can send online orders into MYOB Acumatica, helping reduce manual re-keying and keeping ecommerce transactions connected to your ERP.
Previous online and offline orders can also be made available in the customer portal, allowing customers to reorder from products they have already purchased. For B2B buyers who regularly purchase the same products, this can make repeat ordering faster and reduce the need for phone or email orders.
This is particularly useful for wholesale and distribution businesses where existing customers are a major source of recurring revenue.
Give Customers Account Self-Service
360 Commerce can help turn your MYOB-connected customer portal into a useful account self-service area.
Depending on the integration modules selected and the way MYOB Acumatica is configured, customers can access information such as previous orders, invoices, credit notes, approved quotes or estimates, price lists, courier tracking and aged balances.
This helps reduce routine account enquiries and gives customers a faster way to find the information they need without waiting for your sales, finance or customer service teams.
Support Complex Product Search and Technical Product Data
Many wholesalers and distributors sell products that are difficult to find through a basic ecommerce search.
360 Commerce can support advanced product search, predictive search, filters, product categories, technical specifications, PDF data sheets, product images and other product information needed to help customers find the right item quickly.
This is especially valuable for businesses with large catalogues, technical products, product dimensions, variations, brands, specialist ranges or customers who search by SKU, description, specification or past purchase history.
Reduce Manual Administration and Improve Integration Visibility
When MYOB Acumatica and your customer portal work together, customers can complete more routine tasks online while your team reduces manual processing.
Orders, product data, customer data and account information can flow between systems based on the integration modules selected. 360 Commerce also includes integration logging and error visibility to help identify issues quickly if something changes, such as a SKU, product record, pricing rule or customer data field.
This makes it easier to trace integration issues, correct the source data and keep customer ordering running smoothly.
Unlock the Full Power of a MYOB Acumatica-Connected Customer Portal
Talk to us now about unlocking the full power of a MYOB Acumatica B2B customer ordering portal and make it easier for customers to do business with you.