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Is Your ERP and B2B Customer Experience Keeping Up?

Growing B2B businesses often reach a point where legacy systems, disconnected processes and manual customer service create unnecessary work and limit growth. Whether the challenge sits within your ERP, your ecommerce website or your processes, there may be an opportunity to create a more connected approach.

ERP

Outgrown Your Current ERP?

Modern ERP platforms can bring your finance, customers, inventory, orders and business processes together in one connected system, giving you better visibility, reducing administration and helping you operate more efficiently.

Still Taking Orders by Email or Phone?

Still Taking Orders by Email or Phone?

An ERP-integrated customer ordering portal will help your teams reduce manual admin, save time and make it easier for customers to order and self manage their account.

Online Orders. Offline Admin?

Online Orders. Offline Admin?

Taking orders online is a good start. But if your team is still manually handling orders, customer pricing, account enquiries or information between your website and ERP, you may only be solving half the problem.

More than a shopping cart?

B2B customers need more than a shopping cart?

B2B customers need much more than just a product catalogue and cart. Customer-specific pricing, stock availability, order history, invoices, account information and easy reordering can all form part of a connected B2B customer experience.

ERP Expertise + B2B Customer Experience

Whether you are reviewing your ERP or looking to improve B2B ordering and customer self-service.
360 Commerce and OneKloudX can look at both sides of your digital environment - helping connect your ERP or B2B to support more profitable B2B Customer Experiences.

Oracle NetSuite and MYOB Acumatica ERP

OneKloudX Australian ERP specialists

OneKloudX are Australian ERP specialists helping businesses evaluate, implement and optimise NetSuite and MYOB Acumatica.

Whether replacing legacy systems, improving an existing ERP environment or integrating business applications, OneKloudX focuses on the technology and processes running behind the business.

B2B Ordering Portals

360 Commerce ERP Ordering Portals

360 Commerce delivers B2B ecommerce and customer portals designed to make it easier for customers to order, self-serve and do business online.

The 360 Commerce platform supports ERP-connected customer-specific ordering, pricing, stock, invoices, account information and business workflows.

Nationwide Waste Solutions Australia

360 Commerce and OneKloudX bringing together ERP and B2B customer portal technology for Australian businesses. 

Free B2B Customer Portal & ERP Requirements Checklist

Planning a B2B customer portal, online ordering or ERP project?  Use our practical checklist to help you identify the ERP and B2B functionality your business and customers actually need. 

 

Already Have a Project in Mind?

Talk to 360 Commerce + OneKloudX about your ERP, B2B customer portal or integrated customer experience requirements